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REPAIR

When your jewelry needs a fix, our repair services are here to restore it to its former glory. Trust our experts to handle your treasured pieces with care and precision.

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Convenience

No need to visit high street jewelers multiple times.
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Expert Craftsmanship

Direct service from experienced jewelers.
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Time-Saving

Streamlined postal service saves time and hassle.
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Jewelry Repair

STARTING AT $45

CHAIN AND BRACELET REPAIR

Most chain repairs start at $45. However, repairs for platinum, hollow, thick, or heavy chains may require a detailed assessment to provide an accurate estimate.

PRICING

  • How long will it take?
    We aim to return your piece within two weeks. However, turnaround time largely depends on the nature of your repair and the amount of work required. For simple repairs, the process can be quicker. We also offer a ‘rush’ service, where we prioritize your repair, typically completing it within the two business days. This service costs double the original repair price and is subject to availability and confirmation at request time.
  • Can I have my piece rushed?
    Yes. We offer a ‘rush’ service, where we prioritize your repair and usually complete it within two business days. This service is subject to availability at the time of the request, and costs double your original repair price.
  • Do you repair costume jewelry?
    It depends on the jewelry.
  • Can you mail my jewelry to another address?
    Yes, we can; the return address has to be provided ahead of time in the form.
  • How do I know how much my jewelry is worth?
    To accurately determine the value of your jewelry, you will need a purchase receipt or an appraisal, which we can provide. Appraisals usually cost between $100 to $150 per item.
  • Do you repair silver jewelry?
    Yes, we do.

How it Works

For those uncomfortable with using the postal service, appointments for in-person consultations are available.

01

Online Form

Fill in an online form and take a picture of your jewelry.

03

Quote

Once we receive your box, you'll get a quote via email.

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Payment

Easily pay online once the work is completed.

02

Send Your Jewelry

Place your items in a box and ship via UPS, Fedex or US Postal Service.

04

Approval

If you accept the quote, the repair work commences.

06

Delivery

Repaired jewelry will be delivered back to your door.

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